1000’s of heat pumps from multiple brands recalled: Heat remains on even during cooling

Government of Canada release:

Health Canada, in conjunction with the United States Consumer Product Safety Commission (US CPSC) and Daikin Comfort Technologies Manufacturing, L.P. (DCT), has announced a recall of Daikin, Amana, and Goodman-branded heat pumps. This recall is due to a risk of excessive heat exposure caused by power interruptions.

Affected Products

The recall applies to the following heat pump models:

Daikin:

• DZ6VSA2410 AB
• DZ6VSA3010 AB
• DZ6VSA3610 AB
• DZ6VSA241E AB
• DZ6VSA1810 AA
• DZ6VSA2410 AA
• DZ6VSA3010 AA
• DZ6VSA3610 AA
• DZ6VSA1810 AB

Goodman:

• GSZS601810 AB
• GSZS602410 AB
• GSZS603010 AB
• GSZS603610 AB

Amana:

• ASZS601810 AB
• ASZS602410 AB
• ASZS603010 AB
• ASZS603610 AB
• ASZS60241E AB
• ASZS601810 AA
• ASZS602410 AA
• ASZS603010 AA
• ASZS603610 AA

Issue

A power interruption can result in the heat pumps providing heat when power resumes, even if the thermostat is set to cooling mode. This malfunction poses a risk of excessive heat exposure. To date, no incidents of overheating or injuries have been reported in Canada or the United States.

What to Do

If your unit has not received the corrective update and you do not need air conditioning immediately, turn off and stop using the recalled product. Consumers should contact Daikin Comfort Technologies Manufacturing, L.P. for more information. Units connected to WiFi can receive a remote software update. Those without WiFi should register for the recall at Goodman MFG to receive update instructions.

Contact Information

For further details, consumers can reach out to Daikin Comfort Technologies Manufacturing, L.P.:

• Phone: 1-855-545-0235 (Monday to Friday, 8:00 am to 4:30 pm CT)
• Website: Daikin

Legal Reminder

The Canada Consumer Product Safety Act prohibits the redistribution, sale, or gifting of recalled products in Canada.

Reporting Incidents

Consumers are encouraged to report any health or safety incidents related to this product or any other consumer product or cosmetic via the Consumer Product Incident Report Form.

Additional Information

• Number Sold: Approximately 5,549 units in Canada and 56,028 units in the United States.
• Time Period Sold: May 2022 to April 2024.
• Place of Origin: Manufactured in Thailand.

Published by: Health CanadaIdentification number: RA-75581