Why did Bissell recall three million of its vapor steam cleaners, a popular #CleanTok tool?

Bissell, a company known for their design and manufacture of home cleaning products, has recalled around 3.2 million handheld Steam Shot cleaners.

The company had received 183 reports of hot water or steam escaping from the product, including more than 150 incidents of minor burn injuries.

The item became popular on TikTok under the hashtag #CleanTok, and appears as one of the top search results when one is looking for “steam cleaner” on the social media platform.

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Why did Bissell recall three million of its vapor steam cleaners, a popular #CleanTok tool?

The Consumer Product Safety Commission said the recalled steam cleaners “can expel hot water or steam onto users while heating or during use, posing a burn hazard.”

According to the commission, the recall involves cleaners in model series 39N7 and 2994. “STEAM SHOT” or “POWER STEAMER” is printed on the side of the product. The units come in various colors.

The steamers had been sold at Target, Walmart, and other home goods stores across the country. They were also purchased online at www.bissell.com, Amazon, and other websites from August 2008 through May 2024.

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Customers may contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday to claim their refund.

They may also email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on “Product Recalls” for more information.