Joy-Con Drift Was Worse Than You Realized

According to Kotaku's source, United Radio received hundreds of Joy-Con drift repair requests a day. "Easily thousands of Joy-Cons were coming through each week," they said. "We ended up having to set up an entire new workspace just for Joy-Con repair."

United Radio employees also allegedly needed to brave a language barrier. Many were Vietnamese immigrants who weren't fluent in English. Others spoke Spanish, Swahili, and additional South Asian languages. The source claimed to be the only permanent team member who was a native speaker of English, making effective communication with staff challenging. This barrier, plus the stress spawned by the volume of repairs, led to the high turnover rate and persistent mistakes.

Joy-Con drift has been a problem since the Nintendo Switch launched in 2017. It's still a prevalent issue with the newer model of the Nintendo Switch and the Nintendo Switch OLED, as they use the same Joy-Cons as the original. Anyone who experiences drift can try reporting it to have their controllers fixed.